Case Studies
How ezCater helps MedCura save time and reward their staff
OVERVIEW
5+
hours saved per week
180+
satisfied employees
9
clinics fed across Atlanta
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The Challenge
MedCura Health is a primary health care organization with nine clinics across the greater Atlanta area. MedCura provides food to 150–180 staff members every Thursday during mandatory lunchtime staff meetings. They also provide breakfast to their administrative teams every Tuesday to encourage in-office attendance. Executive Assistant Chris Whittaker found himself spending too many work hours managing and scheduling food for his staff, taking time away from the rest of his work duties.
Feeding 150+ people across nine locations
Coordinating the logistics of feeding so many people across so many locations is no easy feat. It’s not Chris’s area of expertise, and he needed help managing and coordinating all the details.
Wasted time coordinating orders
Chris found that he was spending more than five hours per week on food coordination alone. Adding that on top of all his other responsibilities — project management, operations, procurement, reporting — Chris was spread thin.
Competing food preferences
Between the healthcare providers and the administrative staff, there is a broad range of dietary preferences. Some want healthy options, while others crave comfort food.
ezCater’s Concierge Ordering saves me at least 4-5 hours each week. Before, I had to review at least 10 restaurant websites, site by site, thinking up different menus to please all of the palates at our locations.
Chris Whittaker
Executive Assistant, Medcura Health
SOLUTION & RESULTS
With ezCater's Concierge Ordering, Chris enjoys completely hands-off catering, which has given him valuable work hours back. He provides the headcounts, dietary needs, and special requests to his ezCater Concierge team, and they handle the rest.
Valuable time saved
ezCater’s Concierge Ordering handles everything pre and post-order, even communicating with the restaurants and delivery drivers. Now, Chris can focus on the primary tasks of his job.
Expert catering consultants
ezCater’s Concierge Ordering team helps Chris manage the diverse dietary preferences among doctors and administrative staff and knows exactly which restaurants to order from for consistent, reliable catering
Improved employee satisfaction
Employees look forward to coming into the office on the days that breakfast and lunch are served. They feel more appreciated, and Chris now receives rave reviews about the food choices and ezCater’s Concierge Ordering service.
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Employee meal programs
With Relish, employees choose their own meals from a rotating list of local restaurants
Hands-free ordering
Save time by letting an ezCater concierge specialist handle all the catering details for you
Read more about MedCura
Learn more about MedCura’s solution to feeding employees at multiple clinics
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