Northeastern University wins with healthy meals from ezCater

OVERVIEW

20+

meals ordered each month

24+

hours of time saved each month

25+

satisfied athletes and coaches

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The Challenge

To keep the Huskies at the top of their game, Lauren Tebsherany, Northeastern University’s Director of Basketball Operations, feeds 14 basketball players and 11 staff members five to ten times a week during the season, and at least once a week during the off season. Without ezCater, Lauren would spend three to six hours planning and coordinating meals, taking valuable time away from her primary responsibilities.

Wasted time ordering food

Providing food for an entire basketball team is no easy task. Lauren needed a solution to source healthy options from reliable restaurants that the team could enjoy at home or on the road.

Increased worry work

It’s critical that meals arrive when and where they’re supposed to. With such a high volume of orders, Lauren was spread thin trying to confirm and reconfirm delivery details over the phone.

Repetitive food options

With 20–40 healthy meals needed each month, the challenge is providing athletes with enough variety so they’re not eating the same things over and over again. Lauren needed new, exciting food options in her lineup.

I like that I can place an order on ezCater and know that it’s going to arrive when it says it will. And I’m not going to have to worry about it in the process.

Lauren Tebsherany

Director of Basketball Operations, Northeastern University

SOLUTION & RESULTS

With ezCater, Lauren can quickly order meals, in advance or at the last minute, from hundreds of restaurants. She simply filters her food options to choose the kinds of meals she wants, enters her location, and schedules the date and time of delivery. Her food will arrive on time, as ordered. And, with ezCater’s automatic Tax-Exempt Ordering feature, Lauren can order all her catering using the tax-exempt status her university already has on file with ezCater.

Valuable time saved

ezCater’s filters help Lauren quickly narrow down her options, showing only the restaurants and caterers that can accommodate the athletes’ dietary preferences and stay within budget.

Access to a variety of healthy food options

With hundreds of restaurants to choose from, meals don’t feel repetitive or boring. Lauren can now provide a wider selection of food options that are both healthy and delicious.

Reduced mental load

ezCater confirms and reconfirms orders, easing Lauren’s stress about orders arriving on time. She also appreciates built-in prompts — like suggestions to add silverware — that remind her of things she might need, but wasn’t necessarily thinking about.