Case Studies
How NorthPoint Development reduced meal expenses by 35% with ezCater
OVERVIEW
20+
hours of time saved each month
200+
satisfied employees and office staff members
35%
reduction in monthly lunchtime expenses
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The Challenge
NorthPoint Development is a Kansas City-based commercial real estate operating company that serves free daily lunches to 200+ employees across 10 offices nationwide. In an organization as people-focused as NorthPoint Development, it was an easy decision to start offering employees free daily lunches. Unfortunately, the logistics weren’t quite as simple. NorthPoint was spending up to five hours each week calculating headcount, contacting caterers, and coordinating multi-office orders — and costs were rising.
Ensuring meal variety
Employees quickly became tired of cycling through the same few family-style meals every week. It was also difficult for NorthPoint to find vendors that could not only deliver a wide variety of meals, but also accommodate the volume of orders.
Endless piles of paperwork
Without a uniform invoicing process for the team’s daily catering orders, Melissa Allinder, NorthPoint’s Office Operations Manager, was tasked with manually reconciling each receipt, sometimes up to 50 to 60 receipts each month.
Rising costs and food waste
Without visibility into employee headcount at their daily lunches, NorthPoint office coordinators opted to order family-style lunches each day, often resulting in extra food — and unnecessary food spend.
Relish is a lifesaver for a multitude of reasons, but one reason is that we have a support team behind us. It’s no longer a team of two people deciding what we’re going to have for lunch every week. Everybody gets to choose their own meal. It’s their decision.
Melissa Allinder
Office Operations Manager, NorthPoint Development
SOLUTION & RESULTS
With Concierge Ordering and Relish by ezCater, NorthPoint Development now offers a customizable meal program at a fraction of the food cost. Concierge Ordering eliminates the time spent contacting caterers, while the Relish app enables each employee to select their desired lunch, note any specialized requests, and even cancel their order when out of the office to prevent food waste.
Help managing orders — and more variety
NorthPoint office staff no longer need to spend countless hours calling local caterers to achieve variety at scale. With ezCater’s Concierge Ordering and Relish, employees can enjoy daily meals at work from a rotating list of local restaurants.
Stress-free paperless invoicing
Rather than sort through 50+ catering receipts, Melissa now relies on biweekly invoices from Relish to track company spending. This allows Melissa and her team to focus on what really matters: NorthPoint employees.
Less food waste and more savings
NorthPoint said goodbye to excess food, reducing their monthly lunch expense by about 35% with ezCater. With Relish by ezCater, each employee receives the exact meal they want in individualized portions, making food waste and overordering things of the past.
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Corporate catering solutions
An ezCater corporate account lets you see and control food spend across an entire organization
Employee meal programs
With Relish, employees choose their own meals from a rotating list of local restaurants
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A better way to order food for work
ezCater can support your catering needs — from meetings and events to employee meal programs