Case Studies

How ezCater helps the San Francisco 49ers simplify lunch logistics

OVERVIEW

100%

of dietary needs met

50+

satisfied staff members

Streamlined solution

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The Challenge

The San Francisco 49ers office staff may not be bulking up to win big on the football field, but they still need midday fuel to maintain operations. After they adopted a new hybrid schedule, feeding the dedicated team proved much harder than Harpreet Basran, the Chief People Officer, expected. Between fluctuating headcounts, inflated food budgets, and complex dietary needs, Basran quickly realized the old game plan was unsustainable, and they needed a flexible solution.

Fluctuating headcounts

In-person attendance at the Santa Clara office varies throughout the week, with 50 employees on site one day and 100 the next. Fluctuating headcounts made it difficult to plan meals and stay on budget — but it also made it easy to overspend and order too much (or too little) food.

Limited lunches, complex logistics

There aren’t a lot of high-quality food options within easy driving or walking distance of the 49ers’ head office, so employees looking for a quick, easy, and delicious lunch wasted valuable time driving to and from the stadium, as well as waiting in line for their food.

Lack of customization

Previously, Harpeet relied on bulk orders and tray catering to feed the front office staff, but it wasn’t easy to customize those orders or accommodate employee preferences and dietary needs, like food allergies. Every day was a new challenge to ensure everyone on site had a meal they could enjoy.

Relish makes ordering food at our company very easy because it provides us a solution that’s customizable and accommodates all of our employees and their individual needs. We love Relish at the San Francisco 49ers.

Harpreet Basran

Vice President of Human Resources, San Francisco 49ers

SOLUTION & RESULTS

With Relish by ezCater, Harpreet tackles work lunches like a pro. Thanks to a customizable meal program, employees select exactly what they want, the team gets more variety and dietary accommodations than ever, and the headaches of managing a budget with fluctuating daily headcounts are a thing of the past.

Orders based on headcount

Harpreet cut food costs by replacing bulk food orders with individual meals that could scale up (or down) based on employee attendance. With Relish by ezCater, employees order their own meals using the Relish app, so the company only pays for what's ordered.

Simplified lunch logistics

Forget waiting in line to access more food options. With Relish, front office employees can access dozens of local restaurants all from the comfort of their desks. Fresh meals are then delivered directly on-site, so employees can focus more on their work and less on lunch logistics.

Accommodations for all

Meal customization has never been easier than with Relish by ezCater. Harpreet now empowers employees to order individually packaged meals that accommodate their unique preferences and dietary needs — including food allergies — without ever having to leave the office.