Why Stax relies on ezCater to fuel its North American offices

OVERVIEW

25

employees served individual meals

8

valuable hours saved per month

1

consolidated view of food spend

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The Challenge

Stax is a global management consulting firm serving corporate and private equity clients across industries. With North American locations in Boston, Chicago, and New York City, it operates employee meal programs to feed its hybrid workforce and fuel food-focused special events that foster a stronger company culture. Stax’s first challenge is that each office uses separate vendors and ordering methods, and the finance team needed more visibility into their food spend. Additionally, the New York City office’s executive assistant Natalie Rosenthal was spending up to two hours every week coordinating weekly meals for the company’s hybrid employees — taking valuable hours away from her other tasks.

Low spend visibility

Managing and tracking the food spend for three offices was challenging for Stax's finance and procurement teams. They lacked visibility and access to complete data because meals were invoiced separately through different systems.

Wasted time researching restaurants

The New York City office may be the smallest of Stax’s North American locations, but coordinating weekly lunches for up to 20 people was no small feat. Natalie was spending too much time browsing local menus, and even more time researching restaurants owned by members of underrepresented groups during food-centric DEI holidays.

Repetitive food options

Natalie hated to bother the busy consultants in the NYC office for food suggestions but also dreaded the constant question of what to order when it was her job to keep lunch exciting. With one kosher employee to keep in mind, Natalie was often reordering from the same restaurants every Tuesday.

ezCater has made my life easier and it provides fun for all of us. The surprise element of not having had that food before, or that restaurant before, is really fun. There's excitement with Relish. It’s like Christmas every Tuesday.

Natalie Rosenthal

Executive Assistant, Stax New York City

SOLUTION & RESULTS

With ezCater, Stax unified its food-for-work programs under one system and unlocked food spend visibility. Plus, Natalie and the New York City office gained instant access to restaurants outside their typical neighborhood, with more opportunities to support restaurants owned by members of underrepresented groups than ever before.

One centralized platform to manage food spend

Forget about scattered credit card receipts. By using ezCater to feed employees, the finance and procurement teams can now manage food spend for the Boston, Chicago, and New York City offices on one easy-to-use dashboard with monthly invoicing. In New York, lunch spend is capped at $25 per person for seamless expense tracking.

Valuable time saved

From cultural holidays to food-focused special events, Natalie now has access to a wide network of new restaurants with ezCater — and recommendations for eateries owned by members of underrepresented groups. She saves two hours every week, and Stax employees save nearly 30 minutes every Tuesday when they don’t have to leave the office to order lunch in the city.

More food options (and more excitement)

With Relish by ezCater, employees can choose weekly lunches from a rotating list of local restaurants. This saves Natalie valuable time since employees are ordering for themselves. Employees appreciate the variety of individualized meals, which can be customized to accommodate dietary restrictions — and Natalie enjoys supporting new local businesses.