Helping Texas A&M become a mealtime MVP with meals from ezCater

OVERVIEW

60

student athletes fed during weekend tournaments in unfamiliar cities

2–4

hours saved each week from not having to research restaurants

1

centralized solution for ordering, expenses, and tax-exempt status

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The Challenge

Texas A&M is a member of the SEC, with more than 650 Texas A&M student athletes. The Aggies compete in 20 sports at the NCAA Division 1-A level. On the road, it’s hard to find food for up to 60 players that meets athletes’ nutritional needs and also accommodates unpredictable travel game schedules. Game times can change at a moment’s notice, so last-minute food wrangling is common, creating high-stress scenarios when orders arrive late — or not at all.

Unpredictable game time schedules

Baseball games are unpredictable. They can last anywhere from two to four hours — not to mention rain delays. So making sure food orders arrive fresh and hot can be a challenge.

Difficulty finding reliable restaurants on the road

Finding 60 meals during weekend tournaments in unfamiliar cities and towns has proven especially challenging. Plus, ordering from untested restaurants can be risky when many hungry athletes are relying on you.

Wasted time coordinating orders

Catering is just one part of a team dieticians’s job, but it ends up eating into one-on-one time with the players. Trying to get someone who can help you on the phone and waiting for calls back can be big time wasters.

It’s just so easy from a logistical standpoint. I can always trust that my order is going to show up on time and as ordered, because we get updates from ezCater that they confirmed our order with the restaurant.

Courtney Gallagher

MS, RD, CSSD, LD, Assistant Director of Performance Nutrition, Athletics Department, Texas A&M University

SOLUTION & RESULTS

The baseball team was the first team at Texas A&M to begin using the Athletic Department’s ezCater Corporate Account, followed by the soccer and volleyball programs. Nutritional guidelines are set for each team, and then each department can place orders that fit those parameters and serve as the point of contact for delivery, allowing the performance nutritionists to focus more on the teams.

Easy-to-manage orders

Because baseball games and tournaments on the road can have unpredictable start and end times, the ability to easily contact ezCater's support team to push back or move up an order reduces stress.

On-the-ground assistance

Trying to pinpoint foods appropriate for either pre-game readiness or post-game recovery is simple with ezCater’s vast array of options. Plus, once tax-exempt certificates are uploaded, they’re automatically applied to future orders.

Valuable time saved

Access to over 100,000 restaurants equipped to handle catering orders means less time researching restaurants and managing orders. Also, ezCater’s order confirmation process gives reassurance that meals will arrive on time.