Picture this — you’re getting ready for a low-key night at home, and just called in an order to your neighborhood pizza restaurant. The delivery takes longer than expected and arrives 20 minutes late. It’s annoying, but not life-altering.
Had the same thing happened with an important work meeting or new client kickoff, it would have been a much bigger deal. Food for work is high stakes, and you need to know that you can trust that your food will arrive on time and as ordered.
With ezCater, you can order with confidence — and peace of mind — especially when you choose a Reliability Rockstar restaurant. Wondering what, exactly, a Reliability Rockstar is? That’s what we call an ezCater restaurant that offers reliable delivery… and isn’t afraid to take it a step further.
What is a Reliability Rockstar?
Whether you need a brunch spread for a morning board meeting or an impressive lunch for out-of-town clients, you don’t want to mess around with your catering order. When the stakes are high, reliability and consistency are more important than ever. In cases like these, choosing a Reliability Rockstar will give you peace of mind.
A Reliability Rockstar is just that — a restaurant or caterer that has exceptional service. While reliability is something you can expect from every ezCater restaurant, Reliability Rockstars go above and beyond our already high expectations and standards when it comes to workplace catering. Your order will arrive on time, exactly as you ordered it.
So, what exactly makes a Reliability Rockstar? ezCater evaluates restaurants in these three areas before inviting them to become a Reliability Rockstar:
- Consistently on-time deliveries
- Zero cancellations
- Low rejection rates
Reliability Rockstar requirement #1: Consistent on-time deliveries
To be an ezCater Reliability Rockstar, restaurants must have a 98.5% rate of on-time deliveries. And while most ezCater catering partners have exceptionally high on-time delivery rates, these standouts are nearly perfect.
Perfection is important for high-stakes business meetings when you need to impress a client. Imagine you’re ordering food for a tightly scheduled off-site for the company’s top executives, and only have an hour allotted for lunch. It’s critical that the catering order gets there on time. When you order from a Reliability Rockstar, you can rest assured that it will.
Reliability Rockstar requirement #2: Zero cancellations
Another key requirement for our Reliability Rockstar program? A restaurant must have zero cancellations. When you choose a Rockstar, you’ll never have to worry about your caterer canceling on you at the last minute.
Let’s say you polled your coworkers to pick a place to order lunch from. You painstakingly took everyone’s orders. And you placed the order with the promise of prompt, reliable delivery — only to have the restaurant cancel at the last minute. While that’s a frustrating experience that nobody should have to go through, you can make canceled orders a thing of the past when you order from a Reliability Rockstar.
Reliability Rockstar requirement #3: Low rejection rates
Your team is having an on-site next week that has been planned for the last six months. Everything has been planned out to a T, even where you’re going to order lunch every day. And then, the worst possible thing happens: the restaurant flakes a few days before the event, abruptly saying they can no longer accommodate the order.
While ezCater has you covered with plenty of last-minute catering options, you can avoid this problem in the future by ordering from a Reliability Rockstar — which must have below a 0.5% rejection rate.
How to find a Reliability Rockstar for reliable delivery
When you’re in a jam or have a high-profile meeting where on-time catering is critical, you don’t have time to manually vet every restaurant in a five-mile radius. You need a caterer you can rely on, now.
Luckily, ezCater can make the experience as stress-free as possible. It’s easy to find Reliability Rockstars on ezCater — and this ever-growing collection of restaurants covers a range of cuisines and price points.
Ready to test it out? You’ll just need to enter your order details, like the date and time you need the order delivered. When searching, select the “Reliability Rockstar” filter. In the search results, you’ll see the restaurants that have earned the coveted Reliability Rockstar badge. Any of these restaurants can handle your workplace needs, whether it’s a big breakfast bar or a new client luncheon.
Reliable delivery you can count on
Workplace catering doesn’t have to be stressful. And choosing a Reliability Rockstar takes the stress out of ordering.
When you’re setting up for a high-stakes meeting, you have enough to worry about — so leave the catering to a Reliability Rockstar. Whether you need a buffet for 200 guests or an elegant brunch spread for 10 executives, corporate catering doesn’t have to be stressful. But it should be reliable, dependable, and on time.
Ready to place an order? Browse ezCater today to find a Reliability Rockstar in your area.
