_{At ezCater, we want to help restaurants grow a successful catering business. Whether you’re in the early stages of building a business or an industry veteran, let us help you dip into the $64.8 billion catering market. In each episode of “The Catering Feed,” we talk to restaurant industry leaders of thriving brands who share insights and tactics to ramp up your catering business.}

When you’re recruiting experienced catering managers, you also need a team that is passionate about your brand to support them. Finding and retaining the right talent is one of the most important pieces of catering growth. And with a successful partnership between talent management and operations, you can hire a successful catering team at the right cost.

In this podcast episode, Grub Burger’s Angela Saunders, Director of Talent Management, and Jim Saunders, Chief Operating Officer, share how talent management and operations go hand in hand. Angela and Jim discuss how to find the perfect team members to stay competitive as your catering business grows. Tune in to discover how investing in labor can transform your catering brand.

Episode Takeaways:

• Train hiring managers to look for personal qualities your brand values, like confidence and friendliness, in addition to experience.
• Staff for the business you want. Don’t make cuts in labor before looking for other ways to improve efficiency.
• Embrace flexibility in staffing. If you’re only hiring managers who can work 50 hours a week, you might be missing out on incredible new hires.
• Create a strong operations and talent management strategy. Without a strategy in place, off-premises sales can actually hurt your brand.

Angela Saunders is Director of Talent Management for Grub Burger, where she is passionate about finding and building great teams. She has more than 15 years of experience in hospitality, operations, and HR.

Jim Saunders serves as Chief Operating Officer for Grub Burger. He has more than 25 years of experience in helping restaurant brands streamline costs while investing in staff and staff management.