What’s better than growing your catering business? Growing it with a partner who’s easy to do business with. Caterers who partner with ezCater say their catering business has increased—28% say it has increased by more than 50%—and that ezCater support is awesome.
In November 2014, we surveyed 525 of our catering partners. 187 responded, a healthy 36%. (Thanks, all!)
Our survey started with a simple question: “Has partnering with ezCater been good for your business?” Zero partners answered “No.” “Neither good nor bad” received 13 answers, while 174 out of 187 responded, “Yes!”
We are very pleased to hear that 93% of our caterer partners feel ezCater has been good for their business. And of course we’ll continue to strive for 100%.
Other great survey results about business growth include:
- 85% of our caterer partners got new business from us,
- 60% recorded deliveries to new locations,
- Almost everyone reported an increase in their catering business—some up to 100%—and
- 28% saw their catering business increase more than 50%
We also asked about caterers‘ experience with the ezCater support staff. Those questions generated a total of 399 responses from 182 caterers. 397 were positive, with “Quick,” “Helpful,” and “Professional” each receiving over 100 responses.
And lastly, we asked our caterer partners “If you could change one thing about ezCater, what would that be?”
We received many great responses. Of course, we love to hear feedback like “Nothing. Very simple and great system.” But we also value the suggestions for improvements. This is where we’ll focus our attention going forward. Stay tuned!